I had a fantastic night on Saturday, we had gathered the firm together to celebrate Milsted Langdon’s 30th Anniversary, which was a great achievement in and of itself and it was an opportune moment to reflect on how far we have come.
More importantly we took the opportunity to give due respect and attention to the excellent work our staff do. It is all too easy for everyday brilliance to get lost in the rush of “doing the job” we therefore decided to offer three awards to the staff and asked them to nominate their colleagues.
We published the nominations internally and then a panel of volunteers from across the firm both in seniority and disciplines had the difficult task of whittling down those nominations to three finalists for each award. The staff were then asked to vote for their preferred winner.
The first award was for the person (or team) that had helped their colleagues behind the scenes and ensured that the wheels kept turning and their colleagues could deliver the excellent client facing work on which we have built the firm. Shaun, who won the award, who has worked for the firm in the Taunton office for many years, was recognised for his ceaseless efforts in keeping the show on the road and just getting things done.
The second was for our buddies. When a new member of staff starts in the firm the are assigned a buddy who helps show them the ropes and, if they are trainees, provide that “on the job” training which so crucial in learning new skills and a new career. The winner, Roshanthi, works in our financial services team and was praised by her colleagues for always being happy to help and providing them with additional aids and tools to manage their work more effectively, they were at a loss to explain how she was able to do all this and manage her own work too.
The final award was all about client service, clearly a key attribute of any professional services team. We always strive to deliver excellent client service and I like to think manage to do so, at least most of the time. However, our winner, Dale, lives and breathes it and was recognised by his colleagues as someone who will always go the extra mile to ensure that a client is properly looked after. As a senior manager in our tax team, Dale had literally just finished his busiest month of the year where yet again he and the rest of the team had to work throughout the month to ensure that clients, who only seem to start thinking about the 31st January deadline while they are nursing their New Year’s Eve hangover, are still able to submit and pay their taxes on time and avoid penalties.
It was my honour to handout the awards on Saturday. It was a genuine pleasure to celebrate the great work that my colleagues do and hopefully help them recognise that just because they just think of it as “part of the job” doesn’t mean it isn’t above and beyond the norm.