Key Purpose

To provide an excellent level of service supporting companies and individuals through times of crisis; the Insolvency Team specialises in the delivery of expert support and advice for the delivery of a swift rescue, restructuring or insolvency.

You will be focused on day-to-day case management of a mixed portfolio including liquidations, administrations, and bankruptcies. A Supervisor will manage both the commercial and compliance issues that arise on a case under their control and will expect to be the primary point of contact for directors, debtors, creditors and other stakeholders.  This will inevitably involve occasional trips to site, sometimes for extended periods.

You are responsible for ensuring that those unlucky enough to find themselves involved in any insolvency receive the best possible “client” experience and will be a primary contact for their day-to-day queries. You need to ensure the staff you supervise are coached, developed, and supported to thrive within their roles.

To be an ambassador of the firm’s values.

Key Objectives

• Efficiently manage a case from cradle to grave.
• Ensure all statutory and regulatory tasks are completed within the required timeframe.
• Liaise with stakeholders to ensure the efficient management of the case and communication of progress.
• Principle point of contact for any cases in your portfolio.
• Draft Reports and statutory documents based on provided standards.
• Carry out investigations into the company or individual’s acts and dealings pre-insolvency.
• Prepare financial summaries of the debtor’s financial position and the outcome of the insolvency.
• Build confidence on other areas of insolvency work so that opportunities to discuss value added services are identified.
• Being a port of call for other colleagues for technical queries.
• Producing documents/reports to a standard which requires little input at manager and partner level.
• Providing possible solutions for issues as they arise.
• Complete ownership of your own time and work with effective reporting and communication with your managers.
• Start to develop relationships with third-parties and an ability to provide good service to them.
• Consistently demonstrate going the extra mile to exceed service expectations.
• Review the assignment to a high standard, resolving all material issues before it is passed up for further review.
• Advise and support junior staff with compliance matters.
• Respond to queries promptly dealing with matters arising themselves.
• Support management with the wider team portfolio as well as looking over any portfolio under the supervisor’s direct control.
• Participate in working groups within the firm to develop and direct training needs within the firm. Maintain your technical knowledge through CPD.
• Assist with administrative duties as required by the firm.
• Demonstrate commercial awareness and identify opportunities to add value.
• Raise bills in connection with your work and ad hoc as required by the management team.
• Take a more active role in team meetings and discussions.
• Maintain daily contact with your team.

Key Skills & Competencies

• A high degree of personal motivation, organisational skills, and the ability to manage your own workload.
• Flexibility and approachability under pressure.
• You must be proactive, tenacious, and always show initiative.
• Excellent attention to detail and a high degree of accuracy.
• The ability to communicate confidently, clearly, and effectively at all levels including ensuring the partner is aware of any issues.
• The ability to work closely with other members of the team and management team.
• A learning mind-set with the ability to receive feedback to implement corrective advice ensuring achievement of key objectives and service delivery.
• A high level of professionalism to deliver “client” service excellence.
• The ability to build excellent relationships with all colleagues through role model behaviour in line with the Firm’s culture and strategic objectives.
• The ability to multitask and meet deadlines when required.
• Effective delegation and time management.
• To understand when it is necessary to escalate either technical or service experience issues to the manager, partner or support specialists.

Key Knowledge & Behaviours

• Planning and organisation.
• Familiarity with the Milsted Langdon IT systems.
• Familiarity and an understanding of the relevant statutory compliance issues affecting the Firm including, GDPR, Money Laundering and the Health and Safety at Work Act.
• Professional, personable, presentable, and punctual.
• Good technical knowledge of bookkeeping.
• Good understanding of insolvency related legislation.
• Supervisory experience of staff.
• Full driving licence, plus unrestricted access to a car.
• Organised, accurate, and able to plan the use of time efficiently.
• Strong interpersonal skills in dealing with both stakeholders, team members and colleagues.
• Excellent communication skills.

Qualifications

• Preferred CPI or CII qualified but not essential.
• 4 years’ experience.