MultiFactor Authentication – why Xero is making this mandatory for their users?

Keeping your business information secure is fundamental to running a business. As such, Xero have introduced MultiFactor authentication (MFA) as a security feature when logging in, which will be mandatory for all of their customers by the end of the year.

This security process requires a minimum of two different factors before you are able to log in to your account. This normally includes entering your password into Xero, and using an authentication app.

The authentication app adds a second layer of security by stopping anyone else accessing your Xero account, even if they know your password.

To set up MFA on Xero, you need to install an authenticator app on your mobile device, laptop or desktop computer. Xero recommends you install the Xero Verify authenticator app so you can receive push notifications for a quick and easy authentication. When the notification pops up, you simply need to click on it and tap once to confirm that it’s you logging on. Click here for more information on how to set up Xero’s MFA.

The added layer of security is the main advantage to using MFA, as users are the biggest risk point for any network. With the increase in security breaches and account compromises, this added security helps protect your account. In addition, if you lost the device which you use to access Xero, you have the peace of mind that the data on that device is at a much lower risk of being compromised.

Whilst Xero has confirmed MFA will be mandatory by the end of the year, it is thought that other cloud accounting software providers are not far behind.

MFA is an easy, effective action you can take to improve security. If you have any queries relating to authentication, please contact our Business Innovation team on

Posted in Blog.